Shinkansen Tour Direct
Boarding Guide

Please allow yourself enough time to pick up your Shinkansen tickets on the day of boarding.

The period for pick up tickets at ticket vending machines has been changed
from "1 month before boarding date" to "7 days before boarding date".

Reserved tickets can only be picked up from specific ticket vending machines near Tokaido Shinkansen ticket gates at your departure stations.
The tickets can also be picked up from the ticket counters at JR Tokai Tours branch office in your Shinkansen departure stations.
*The tickets cannot be picked up at JR Tickets office.
*The tickets are only available during bussiness hours at JR Tokai Tours branch office.

Ticket vending machine

Look for ticket vending machine near Tokaido Shinkansen ticket gates at your departure stations.

*Screen may differ depending on the station and device.

Pick up locations at each Shinkansen station