Terms and Conditions for Travel Service

Special Compensation Regulations

Chapter 1 - Payment of Compensation

Article 1 - JR Tokai Tours, Inc. Liability
  1. JR Tokai Tours, Inc. shall pay compensation for death, physical impediments, and ex gratia payments for hospitalization or hospital visits to travelers participating in travel tours planned by JR Tokai Tours, Inc., or their legal heirs, in the event that said participants suffer physical injury due to a sudden and coincidental accident abroad that has occurred while participating in a travel tour (hereinafter referred to as, "Accident").
  2. The physical injury mentioned in the preceding paragraph includes symptoms of poisoning that appear suddenly as a result of the coincidental and temporary inhalation, absorption or ingestion of toxic gases or toxic substances from outside the body (excluding symptoms of poisoning that appear as a result of continued inhalation, absorption or ingestion). However, this shall not apply to bacterial food poisoning.
Article 2 - Definition of Terms
  1. In these provisions "Travel Tour" refers to, those items stipulated in Clause 2.1 of the General Terms for Agent-organized Tours Contract and Clause 2.1 of the General Terms for Customized Tours Contract.
  2. In these provisions, "while participating in a travel tour" refers to, the period from the time at which the participant begins receiving services offered by the first transportation/lodging agency stipulated in the predetermined travel tour itinerary by boarding passes, etc. arranged by JR Tokai Tours, Inc. for the purpose of participating in said travel tour, until the time when [the participant] finishes receiving services offered by the last transportation/lodging agency. However, if the participant deviates from the predetermined travel itinerary, the participant shall still be considered to be "while participating in a travel tour" from the time at which the deviation begins until the participant resumes following said itinerary only if the participant has notified JR Tokai Tours, Inc. of said deviation in advance, and the participant shall not be considered to be "while participating in a travel tour" during such periods of deviation from said itinerary if JR Tokai Tours, Inc. is not notified of such deviations in advance. Furthermore, if said JR Tokai Tours, Inc. travel itinerary includes days on which the participant does not partake at all in services offered by transportation/lodging agencies arranged by JR Tokai Tours, Inc. (depends on standard time of the travel destination), if this fact and the fact that compensation and ex-gratia payment shall not be paid in accordance with these provisions for physical injury suffered by the participant due to an accident that occurs on said days are clearly stated in the contract document, JR Tokai Tours, Inc. shall not consider said days to be "while participating in a travel tour".
  3. "The period from the time at which the participant begins receiving services offered" refers to, any of the following times.
    1. I. At the time when registration is completed if a tour conductor, JR Tokai Tours, Inc. employee or proxy conducts the registration.
    2. II. If the registration mentioned in the preceding paragraph is not conducted, "The period from the time at which the participant begins receiving services offered" shall be deemed to have begun by the first transportation/lodging agency:
      1. a. In the case of an airplane, when hand luggage inspection within the premises of an airport accessible to passengers only is completed.
      2. b. When boarding procedures have been completed in the case of a sea vessel;
      3. c. When the participant has passed through ticketing gates, or has boarded the train if there are no ticketing gates in the case of railway;
      4. d. When boarding in the case of a vehicle;
      5. e. When the participant has entered the lodging facility in the case of a lodging facility;
      6. f. When registration procedures to use the facility have been completed in the case of a facility other than a lodging facility.
  4. "The time when [the participant] finishes receiving services offered" refers to, any of the following times.
    1. I. At the time participants are notified that the tour has ended when a tour conductor, JR Tokai Tours, Inc. employee or proxy gives such notification.
    2. II. If the notification mentioned in the preceding paragraph is not conducted, "The time when [the participant] finishes receiving services offered" shall be deemed to have arrived by the last transportation/lodging agency:
      1. a. When participants leave the airport area that can only be accessed by passengers in case of an airplane;
      2. b. When participants disembark in the case of a sea vessel;
      3. c. When the participant has passed through ticketing gates, or has alighted the train if there are no ticketing gates in the case of railway;
      4. d. When alighting in the case of a vehicle;
      5. e. When the participant has left the lodging facility in the case of a lodging facility;
      6. f. When the participant has left the facility in the case of a facility other than a lodging facility.

Chapter 2 - Cases when compensation shall not be paid

Article 3 - Cases when compensation shall not be paid. (1 of 4)
  1. JR Tokai Tours, Inc. shall not pay compensation for Injury incurred due to the following reasons:
    1. I.Traveler malice. However, this shall not apply to Injury caused by a party other than the aforementioned traveler.
    2. II.Malice by the party designated to receive death compensation. However, this shall not apply to the amounts received by other parties if the aforementioned party is only one party designated to receive death compensation.
    3. III.Acts of suicide, crime, or combat by the traveler. However, this shall not apply to Injury caused by a party other than the aforementioned traveler.
    4. IV.Accidents occurring when the traveler is driving a motor vehicle or motorized bicycle without a driver's license or when the traveler is legally drunk and may not be able to operate such vehicles. However, this shall not apply to injury caused by a party other than the aforementioned traveler.
    5. V.Accidents occurring because the traveler willingly committed acts that violate law or receive services that are in violation of law. However, this shall not apply to injury caused by a party other than the aforementioned traveler.
    6. VI.Traveler brain disease, illness, or insanity. However, this shall not apply to injury caused by a party other than the aforementioned traveler.
    7. VII.Traveler pregnancy, delivery, premature delivery, miscarriage or surgical procedure, or any other medical treatment. However, this shall not apply to treatment of Injury that are covered by JR Tokai Tours, Inc.
    8. VIII.Accidents occurring when the traveler is fulfilling his/her sentence, being remanded or while in jail.
    9. IX.War, use of force by foreign countries, revolution, coup d'e tat, civil war, armed rebellion, or any other similar incident or disturbance (in this stipulation referring to situations in which the piece in the entire country or a portion of the country has been disturbed due to group acts committed by the crowd or a multitude of people which are deemed to seriously affect the maintenance of public order).
    10. X.Accidents caused by radiation, explosions or other harmful attributes, or the attributes of these events, from nuclear fuel material (including spent fuel. The same applies hereafter.) or from things contaminated by nuclear fuel material (including fission products.).
    11. XI.Accidents occurring in conjunction with the incidents mentioned in the two preceding paragraphs or accidents resulting from disturbances to order in conjunction with these incidents.
    12. XII.Irradiation or radioactive contamination other than that mentioned in 3.1.10.
  2. JR Tokai Tours, Inc. shall not pay compensation for whiplash, back pain or any other condition for which there are no objective symptoms.
Article 4 - Cases when compensation shall not be paid. (2 of 4)
  1. In addition to the preceding clause JR Tokai Tours, Inc. shall not pay compensation for Injury incurred for any of the following reasons in the case of travel tours planned for domestic travel.
    1. I. Earthquake, volcanic eruption, or tsunami.
    2. II. Accidents occurring in conjunction with the incidents mentioned in the preceding paragraph or accidents resulting from disturbances to order in conjunction with these incidents.
Article 5 - Cases when compensation shall not be paid. (3 of 4)
  1. JR Tokai Tours, Inc. shall not pay compensation for any of the following injury unless the following acts are included in the itinerary for the travel to or determined in advance by JR Tokai Tours, Inc.. However, if any of the following acts are included in the aforementioned itinerary, compensation shall be paid for injury incurred while partaking in similar acts outside of the itinerary while participating in a travel tour.
    1. I. Injury incurred while the traveler is engaged in activities stipulated in Appendix Chart 1.
    2. II. Injury incurred while the traveler is test driving (refers to driving or operation of a vehicle in order to test performance) or racing, competing, or performing (including practice) in a motorized vehicle, motorized bicycle, or motor boat. However, compensation shall be paid for damages incurred while operating a motor vehicle or motorized bicycle on the street even if it is not included in the travel tour itinerary.
    3. III. Injury incurred while the traveler is operating an airplane other than an airplane operated by an airline operator on a predetermined route (regardless of if the flight is regularly scheduled or not).
Article 5-2 - Cases when compensation shall not be paid. (4 of 4)
  1. JR Tokai Tours, Inc. may not pay compensation if the traveler or the party who is to receive death compensation falls under any of the following items; provided, however, that this shall not apply to the amounts to be received by other parties if the party in question is the recipient of part of death compensation.
    1. I. Is found to be an organized crime group, a member or associate member of an organized crime group, a company related to an organized crime group or another antisocial force (henceforth "Antisocial Forces").
    2. II. Is found to have provided funds or favor, etc. to, or to be otherwise involved in Antisocial Forces.
    3. III. Is found to be illicitly employing Antisocial Forces.
    4. IV. Is found to otherwise have relations such as to elicit social disapproval with Antisocial Forces.

Chapter 3 - Compensation Types and Payment Amounts

Article 6 - Payment of compensation for death
  1. If a traveler suffers injuries stipulated in Clause 1 and dies within 180 days from the day of the accident as a direct result of said injuries, JR Tokai Tours, Inc. shall pay compensation for death to the legal heirs of the traveler in the amount of 25 million JPY for travel tours to foreign countries or 15 million JPY for domestic travel tours (hereinafter referred to as, "compensation amount") per traveler. However, if the aforementioned traveler has already received compensation for physical impediments, the amount of compensation already paid shall be deducted from the compensation amount and the remaining amount shall be paid.
Article 7 - Payment of compensation for physical impediments
  1. If a traveler suffers injuries stipulated in Clause 1 and develops physical impediments (refers to serious injury to the body that will remain in the future and will not heal or loss of limb, and the injury shall remain after the injury that caused such injury or loss of limb has healed. The same applies hereafter.) within 180 days from the day of the accident as a direct result of said injuries, JR Tokai Tours, Inc. shall pay the traveler compensation amount multiplied by the percentage put forth in the clauses of Appendix 2. as compensation for physical impediments per traveler.
  2. Regardless of the stipulations in the preceding paragraph, if the traveler still requires medical treatment after 180 days from the day of the accident JR Tokai Tours, Inc. shall pay compensation for physical impediment after determining the degree of physical impediment based on a doctor's diagnosis on the 181st day after the day of the accident.
  3. For physical impediments not mentioned in any of the clauses in Appendix 2, the amount of compensation to be paid for physical impediments shall be determined in accordance with the degree of physical injury and based on the classifications put forth in the clauses of Appendix 2 regardless of the occupation, age, or social status of the traveler. However, compensation for physical impediments shall not be paid for injuries that do not lead to the functional injuries put forth in 1.3, 1.4, 2.3, 4.4 or 5.2 of Appendix 2.
  4. If more than two physical impediments are caused by the same accident, JR Tokai Tours, Inc. shall apply the preceding three paragraphs for each of the physical impediments and pay total compensation. However, physical impediment compensation for either the upper body or lower body shall be limited to 60% of the compensation amount for physical impediments to the upper body (arm or hand) or lower body (leg or foot) stipulated in 7., 8., or 9. of Appendix 2.
  5. The amount of physical impediment compensation to be paid by JR Tokai Tours, Inc. based on the preceding paragraphs shall be the limit of the compensation amount paid per traveler per travel tour.
Article 8 - Ex gratia payment for hospitalization
  1. If the traveler suffers the injuries put forth in Clause 1 and cannot engage in normal work or live in ordinary lifestyle, and is hospitalized (refers to entering a hospital or clinic and receiving dedicated care under the supervision of physician in the event that treatment at home is impossible in cases where treatment by a physician is necessary. The same applies to the following clauses.) as a direct result of said injuries, JR Tokai Tours, Inc. shall provide ex gratia payment for hospitalization to the traveler in accordance with the following classifications for the number of days hospitalized (hereinafter referred to as, "hospitalization period").
    1. I. In the case of overseas travel tours:
      a. Injuries requiring a hospitalization period in excess of 180 days 400,000JPY
      b. Injuries requiring a hospitalization period of 90 days or more and less than 180 days 200,000JPY
      c. Injuries requiring a hospitalization period of seven days or more and less than 90 days 100,000JPY
      d. Injuries requiring a hospitalization period of less than seven days. 40,000JPY
    2. II. In the case of domestic travel tours:
      a. Injuries requiring a hospitalization period in excess of 180 days 200,000JPY
      b. Injuries requiring a hospitalization period of 90 days or more and less than 180 days 100,000JPY
      c. Injuries requiring a hospitalization period of seven days or more and less than 90 days 50,000JPY
      d. Injuries requiring a hospitalization period of less than seven days. 20,000JPY
  2. Even if the traveler is not hospitalized, if any of the stipulations in Appendix 3. apply and the traveler has received treatment by a doctor, the period during which such treatment is received shall be deemed to be the hospitalization period in accordance with the stipulations of the preceding paragraph.
  3. If JR Tokai Tours, Inc. is required to pay ex gratia payment for hospitalization and death compensation, or ex gratia payment for hospitalization and physical impediment compensation for any single traveler, the total of these amounts shall be paid.
Article 9 - Ex gratia payment for hospital visits
  1. If the traveler suffers the injuries put forth in Clause 1 and cannot engage in normal work or live in ordinary lifestyle, and is visits a hospital or clinic (refers to visiting a hospital or clinic and receiving care under the supervision of physician in cases where treatment by a physician is necessary. The same applies to the following clauses.) as a direct result of said injuries, JR Tokai Tours, Inc. shall provide ex gratia payment for hospital visits to the traveler in accordance with the following classifications for the number of days of hospital visits (hereinafter referred to as, "hospital visits") if the number of days of hospital visits exceeds three days.
    1. I. In the case of overseas travel tours:
      a. Injuries requiring a hospital visits of more than 90 days 100,000JPY
      b. Injuries requiring hospital visits of seven days or more and less than 90 days 50,000JPY
      c. Injuries requiring hospital visits of three days or more and less than seven days 20,000JPY
    2. II. In the case of domestic travel tours:
      a. Injuries requiring a hospital visits of more than 90 days 50,000JPY
      b. Injuries requiring hospital visits of seven days or more and less than 90 days 25,000JPY
      c. Injuries requiring hospital visits of three days or more and less than seven days 10,000JPY
  2. Even if the traveler does not visit the hospital, if JR Tokai Tours, Inc. deems that the traveler has been injured to a degree that hinders normal work or a normal lifestyle because the traveler must wear a cast in order to stabilize an injured body part, such as a broken bone, etc. as directed by a physician, the period during which these conditions last shall be deemed as hospital visits in accordance with the stipulations of the preceding paragraph.
  3. JR Tokai Tours, Inc. shall not pay ex gratia payment for hospitalization for any hospital visits after the injury has healed to the degree that does not hinder engaging in normal work or normal lifestyle.
  4. JR Tokai Tours, Inc. shall not under any circumstance pay ex gratia payment for hospital visits that take place after 180 days after the day of the accident.
  5. If JR Tokai Tours, Inc. is required to pay ex gratia payment for hospital visits and death compensation, or ex gratia payment for hospital visits and physical impediment compensation for any single traveler, the total of these amounts shall be paid.
Article 10 - Special conditions concerning payment of ex gratia payment for hospitalization and ex gratia payment for hospital visits
  1. If the hospitalization period or number of hospital visits by any single traveler exceed one day or more JR Tokai Tours, Inc. shall pay only the larger of the ex gratia payments stated in the following clauses (the amount of 10.1.1 if the amounts are the same) regardless of the stipulations of the preceding two clauses.
    1. I. Ex gratia payment for hospitalization that JR Tokai Tours, Inc. is required to pay for the aforementioned hospitalization period.
    2. II. Ex gratia payment for hospital visits that JR Tokai Tours, Inc. is required to pay for the number of aforementioned hospital visits (excluding hospital visits occurring during the period for which JR Tokai Tours, Inc. is required to pay ex gratia payment for hospitalization) added with the number of days hospitalized that are deemed to be hospital visits.
Article 11 - Presumed death
  1. If the traveler is not discovered after 30 days after the airplane or sea vessel that the traveler was on is lost or meets with disaster, the passenger shall be presumed to have died as a result of the injuries stipulated in Clause 1 on the day that the airplane or sea vessel was lost or met with disaster.
Article 12 - Impact of other physical injury or illness
  1. If the injuries stipulated in Clause 1 becomes more serious due to the impact of pre-existing physical injury or illness of the traveler at the time of the injury of Clause 1, or the impact from injury or illness occurring after the injury of Clause 1 and of no relationship to the cause of said injury, an amount corresponding to the degree to which the injuries were made more serious shall be paid.

Chapter 4 Reporting Accidents and Claiming Compensation

Article 13 - Requesting an explanation of the extent of injuries
  1. If the traveler suffers the injuries stipulated in Clause 1, JR Tokai Tours, Inc. may request that the traveler or party receiving death compensation provide an explanation, such as an overview of the cause of the accident and the extent of injury, or request that the traveler be examined by a physician or that the corpse be autopsied. In these cases the traveler or party receiving death compensation must cooperate with these requests.
  2. If the traveler or party receiving death compensation suffers injuries stipulated in Clause 1 due to circumstances not involving JR Tokai Tours, Inc., the extent of injury and an overview of the cause of the accident, etc. must be reported to JR Tokai Tours, Inc. within 30 days from the day of the aforementioned accident.
  3. JR Tokai Tours, Inc. shall not pay compensation if the traveler or party receiving death compensation violates the stipulations of the preceding two paragraphs without reasons deemed as justifiable by JR Tokai Tours, Inc., does not report all known facts or provide explanation, or gives false statements.
Article 14 - Claiming compensation
  1. In order for a traveler or party receiving death compensation to receive compensation, the compensation request forms and following documents specified by JR Tokai Tours, Inc. must be submitted to JR Tokai Tours, Inc.
    1. I. When claiming death compensation:
      1. a. Copy of the traveler's family register, the family register of the legal heir, and certificate of seal-impression.
      2. b. Report of accident from public agency (third party if unavoidable).
      3. c. Certificate of death or certificate of autopsy for traveler
    2. II. When claiming physical impediment compensation
      1. a. Traveler's certificate of a seal-impression.
      2. b. Report of accident from public agency (third party if unavoidable).
      3. c. Medical certificate that proves extent of physical impediment
    3. III. When claiming ex gratia payment for hospitalization
      1. a. Report of accident from public agency (third party if unavoidable).
      2. b. Medical certificate that proves extent of physical injury.
      3. c. Documents from hospital or clinic proving hospitalization period or number of hospital visits.
    4. IV. When claiming ex gratia payment for hospital visits
      1. a. Report of accident from public agency (third party if unavoidable).
      2. b. Medical certificate that proves extent of physical injury.
      3. c. Documents from hospital or clinic proving hospitalization period or number of hospital visits.
  2. JR Tokai Tours, Inc. may request the submission of documents other than those in the preceding paragraph or omit submission of some of the documents in the preceding paragraph.
  3. JR Tokai Tours, Inc. shall not pay compensation if the traveler or party receiving death compensation violates the stipulations of the paragraph 14.1 without reasons, does not report all known facts or provide explanation, or gives false statements.
Article 15 - Substitution
  1. Even if JR Tokai Tours, Inc. pays compensation, the traveler or his/her heirs shall not transfer the right to claim compensation for damages from third-party for the injuries suffered by the traveler to JR Tokai Tours, Inc..

Chapter 5 - Compensation for Personal Effects

Article 16 - JR Tokai Tours, Inc.'s payment liability
  1. In the event that the personal belongings of the traveler participating in a traveler tour organized by JR Tokai Tours, Inc. (hereinafter referred to as, "articles of compensation") are damaged as a result of a coincidental accident that has occurred while participating in a traveled tour JR Tokai Tours, Inc. shall pay personal affect compensation (hereinafter referred to as, "damage compensation") in accordance with the stipulations of this chapter.
Article 17 - Cases in which damage compensation shall not be paid. (1 of 2)
  1. JR Tokai Tours, Inc. shall not pay compensation for damages that occur as a result of any of the following incidents.
    1. I.Traveler malice. However, this shall not apply to Injury caused by a party other than the aforementioned traveler.
    2. II.Malice on behalf of family of the traveler. However, this shall not apply to cases where the objective of the malicious act was not to force the traveler to receive damage compensation.
    3. III.Acts of suicide, crime, or combat by the traveler. However, this shall not apply to Injury caused by a party other than the aforementioned traveler.
    4. IV.Accidents occurring when the traveler is driving a motor vehicle or motorized bicycle without a driver license or when the traveler is legally drunk and may not be able to operate such vehicles. However, this shall not apply to injury caused by a party other than the aforementioned traveler.
    5. V.Accidents occurring because the traveler willingly committed acts that violate law or received services that are in violation of law. However, this shall not apply to Injury caused by a party other than the aforementioned traveler.
    6. VI.Exercise of public authority by the government or public organizations, such as seizure, requisition, confiscation, or destruction. However, this does not include measures that are necessary to extinguish fires or evacuate.
    7. VII.Defects of the articles of compensation. However, this shall not include defects that could not have been discovered by the traveler or the person in charge of the articles of compensation for the traveler even with considerable precautions taken.
    8. VIII.Natural wear, rust, mildew, discoloration, rodent damage, insect damage, etc. of the articles of compensation.
    9. IX.Damage to only the exterior of the item that does not hinder the function of the articles of compensation.
    10. X.Leak of fluid articles of compensation. However, this shall not include damage to other articles of compensation as a result of such leak.
    11. XI.Misplacement or loss of the articles of compensation
    12. XII.Any incidents stipulated in 3.1.9-3.1.12.
  2. JR Tokai Tours, Inc. shall not pay damage compensation for damage resulting from any of the following incidents in addition to those stipulated in the preceding paragraph even if the travel tour is intended for domestic travel.
    1. I. Earthquake, volcanic eruption, or tsunami.
    2. II. Accidents occurring in conjunction with the incidents mentioned in the preceding paragraph or accidents resulting from disturbances to order in conjunction with these incidents.
Article 17-2 - Cases when compensation shall not be paid. (2 of 2)
  1. JR Tokai Tours, Inc. may not pay compensation if a traveler falls under any of the following items:
    1. I. Is found to qualify as an Antisocial Force;
    2. II. Is found to have provided funds or favor, etc. to, or to be otherwise involved in Antisocial Forces.
    3. III. Is found to be illicitly employing Antisocial Forces.
    4. IV. If a corporation, is found to be controlled by Antisocial Forces, or to have a substantial involvement of Antisocial Forces in its management.
    5. V. Is found to otherwise have relations such as to elicit social disapproval with Antisocial Forces.
Article 18 - Scope of articles of compensation
  1. The articles of compensation shall be limited to the personal effects of the traveler in his/her possession while participating in a travel tour.
  2. The following shall not be included as articles of compensation regardless of the stipulations of the previous paragraph.
    1. I. Cash, checks or other valued securities, revenue stamps, stamps or any other similar item.
    2. II. Credit cards, coupons, airplane tickets, passport, or any other similar items.
    3. III. Manuscripts, design blueprints, sketches, ledgers, or any other similar item (including anything recorded on recording media that can be directly processed using data devices, such as magnetic tape, magnetic disks, CD-ROMs, or optical discs, etc. (peripheral equipment such as computers and terminal devices, etc.)).
    4. IV. Boats (including yachts, motorboats and boats), motor vehicles, motorized bicycles and all accessories.
    5. V. Mountain climbing gear, exploration gear, and other similar items.
    6. VI. Dentures, prosthetics, contact lenses, and any other similar items.
    7. VII. Animals and plants
    8. VIII. Any other items stipulated in advance by JR Tokai Tours, Inc.
Article 19 - Damage amounts and payment of damage compensation
  1. The amount of damage compensation to be paid by JR Tokai Tours, Inc. (hereinafter referred to as, "damages amount") shall be determined based on the lesser of the value of the articles of compensation in the location and at the time of damage, or the total amount of expenses in 20.3 and repair expenses required to return the articles of compensation to the condition they were in directly preceding damage.
  2. In the case that the damages amount of one article of compensation exceeds 100,000JPY, JR Tokai Tours, Inc. shall deem the damage amount of the item to be 100,000JPY and shall apply the stipulations of the preceding paragraph.
  3. the amount of damages compensation to be paid by JR Tokai Tours, Inc. shall be limited to 150,000JPY per traveler per travel tour. However, JR Tokai Tours, Inc. shall not pay damage compensation shall not pay damages that do not exceed 3,000JPY per traveler per accident.
Article 20 - Damage prevention
  1. When the traveler becomes aware of the damage to the articles of compensation stipulated in Clause 16, the traveler must do the following.
    1. I. Strive to limit the extent of damage.
    2. II. Notify JR Tokai Tours, Inc. without delay of the extent of damage, and the cause of the accident, and of any insurance agreement that covers the articles of compensation that were damaged.
    3. III. Exercise their right to claim damage compensation from any other party if such right exists.
  2. If the traveler violates the first stipulation of the preceding paragraph without justifiable reason, JR Tokai Tours, Inc. shall deem the amount of damages to be the amount remaining after subtracting the amount by which damage could have been limited, and if the traveler violates the second stipulation of the same paragraph, JR Tokai Tours, Inc. shall not pay damage compensation, and furthermore, if the traveler violates the third stipulation of the same paragraph, the amount of damages shall be deemed to be amount remaining after subtracting the amount by which compensation could have been received through the exercise of the traveler's rights.
  3. JR Tokai Tours, Inc. shall pay the following expenses.
    1. I. Expenses required to limit damage stipulated in 20.1.1 that JR Tokai Tours, Inc. deems to have been necessary and profitable.
    2. II. Expenses required to implement procedures stipulated in 20.1.3.
Article 21 - Claiming damage compensation
  1. In order for a traveler to receive damage compensation, the damage compensation request forms and following documents specified by JR Tokai Tours, Inc. must be submitted to JR Tokai Tours, Inc.
    1. I. Police accident report or third-party accident report.
    2. II. Documents proving the extent of damage to the articles of compensation.
    3. III. Other documents requested by JR Tokai Tours, Inc.
  2. JR Tokai Tours, Inc. shall not pay damage compensation if the traveler violates any of the stipulations of the preceding paragraph, maliciously provides false statements on the submitted documents, or forges or alters any of the documents (or forces a third party to do so).
Article 22 - Cases where insurance agreements exist
  1. If an insurance agreement exists by which insurance benefits are to be paid for the damages stipulated in clause 16, JR Tokai Tours, Inc. may reduce the amount of damage compensation that it must pay.
Article 23 - Substitution
  1. If the traveler has the right to claim damage compensation from a third party in regards to the damages for which JR Tokai Tours, Inc. should pay damage compensation, the right to claim such damage compensation shall be transferred to JR Tokai Tours, Inc. for no more than the amount of damage compensation that JR Tokai Tours, Inc. has paid to the traveler.

Appendix 1. (Relates to Clause 5.1)

Mountain climbing (in which Mountain climbing equipment, such as pickles, crampons, belay ropes, hammers, etc. are used), riding of luges or bobsleighs, skydiving, riding of hang gliders, riding of ultra-light motorized vehicles (motorized hang gliders, micro-lights, ultralights, etc.), vehicles equipped with gyroplanes, or other dangerous activities.

Appendix 2. (Relates to Clause 7.1, 7.3 and 7.4)

  1. I. Eye injury
    1. Loss of both eyes. 100%
    2. Loss of one eye. 60%
    3. If corrected eyesight of one eye falls below 0.6. 5%
    4. Stricture of one eye (Refers to total normal field of vision dropping to less than 60%). 5%
  2. II. Ear injury
    1. Total hearing loss in both ears. 80%
    2. Total hearing loss in one ear. 30%
    3. When normal conversation cannot be heard more than 50 cm away in one year. 5%
  3. III. Nose injury
    1. Remarkable damage to nose function is caused. 20%
  4. IV. Mastication, speaking disorders
    1. Total loss of mastication or speaking function. 100%
    2. Remarkable damage to mastication or speaking function 35%
    3. Hindered mastication or speaking function. 15%
    4. Loss of five or more teeth. 5%
  5. V. Deformities of outer appearance (face, head, neck)
    1. Extreme deformities of outer appearance 15%
    2. Deformities of outer appearance (refers to scars in excess of 2 cm in diameter or cuts in excess of 3 cm in length on the face). 3%
  6. VI. Spinal injuries
    1. Remarkable deformities of the spine or remarkable hindrance to movement. 40%
    2. Hindrance to spinal movement 30%
    3. Deformity of spine 15%
  7. VII. Arm (refers to arm above wrist.), leg (refers to leg above ankle) injuries
    1. Loss of one or arm or one leg. 60%
    2. Complete loss of function of two or three joints in one arm or one leg. 50%
    3. Complete loss of function of one of three joints in one arm or one leg. 35%
    4. Hindrance to function of one arm or one leg. 5%
  8. VIII. Finger injuries
    1. Loss of thumb on one hand at knuckle (interphalangeal joint). 20%
    2. Remarkable hindrance to function of thumb on one hand. 15%
    3. Loss of one finger other than thumb above second joint of the finger (distal interphalangeal joint) 8%
    4. Remarkable hindrance to function of one finger other than thumb. 5%
  9. IX. Foot injuries
    1. Loss of big toe on one foot at interphalangeal joints of foot. 10%
    2. Remarkable hindrance to function of big toe on one foot. 8%
    3. Loss of one toe other than big toe above second joint of the toe (distal interphalangeal joint) 5%
    4. Remarkable hindrance to function of one finger other than big toe. 3%
  10. X. Cannot manage one's business or private life for the rest of one's life due to other remarkable bodily injury.

    100%

Note: "Above" in clauses 7, 8, and 9 refers to areas from the aforementioned joint going toward the heart.

Appendix 3. (Relates to Clause 8.2)

  1. I. Corrected vision of both eyes falls below 0.06.
  2. II. Loss of mastication or speech function.
  3. III. Loss of hearing in both ears.
  4. IV. Loss of function of all joints in both arms above the rest.
  5. V. Loss of function of one leg.
  6. VI. Bodily freedom restricted to daily activities such as eating or face-washing due to injury to organs in chest and abdomen.
  7. VII. Bodily freedom restricted to daily activities such as eating or face-washing due to injury to nervous system or psychiatric disorder.
  8. VIII. Bodily freedom restricted to daily activities such as eating or face-washing due to other complications stemming from the areas mentioned above.

Note: "Above" in clause 4 refers to areas from the aforementioned joint going toward the heart.